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{{Portal flex/Box | {{Portal flex/Box | ||
|heading=[[Customer Summit 2023|Event planning]] | |heading=[[Customer Summit 2023|Event planning]] | ||
|content=<div class="screenshot">[[File:screenshot event page.png{{!}}450x450px{{!}}link= | |content=<div class="screenshot">[[File:screenshot event page.png{{!}}450x450px{{!}}link=Customer Summit 2023{{!}}alt=Screenshot of the customer summit page]]</div> | ||
|hdstatus=Nein | |hdstatus=Nein | ||
}} | }} | ||
{{Portal flex/Box | {{Portal flex/Box | ||
|heading=[[Onboarding|Checklist (form)]] | |heading=[[Onboarding|Checklist (form)]] | ||
|content=<div class="screenshot">[[File:screenshot-onboarding-en.png{{!}}450x450px{{!}}link= | |content=<div class="screenshot">[[File:screenshot-onboarding-en.png{{!}}450x450px{{!}}link=Onboarding{{!}}alt=Screenshot of the onboarding page]]</div> | ||
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|heading=[[Travel reimbursement|Policy]] | |heading=[[Travel reimbursement|Policy]] | ||
|content=<div class="screenshot">[[File:screenshot-policy.png{{!}}450x450px{{!}}link= | |content=<div class="screenshot">[[File:screenshot-policy.png{{!}}450x450px{{!}}link=Travel reimbursement{{!}}alt=Screenshot of the travel reimbursement page]]</div> | ||
|hdstatus=Nein | |hdstatus=Nein | ||
}} | }} | ||
Revision as of 08:38, 17 April 2025
A knowledge base is a place where the knowledge of an organisation, department, or team can be centralised. Employees collect their team and department knowledge and companies use it to provide an online helpdesk to answer frequently asked questions (FAQs) and share best practices.
Finally, you can find information about products, services, events, organisations, locations and partnerships.
Wikis as a knowledge base
Wikipedia and its sister projects are undoubtedly the most popular knowledge bases. Wikis are created to easily and collaboratively add or update knowledge dynamically.
Different contributions are quickly linked together. Over time, wikis become more valuable as the links become richer and more complex.
Wikis, and in particular the Wikipedia software MediaWiki, are designed to allow knowledge to be aggregated and individual wikis to be combined.
Example pages
